Now Hiring - Director of E-Commerce Sales in Chino, CA

We are looking for an experienced and entrepreneurial Director of E-Commerce Sales to create a best-in-class team to lead and take to the next level our Omni, Amazon, Walmart, Target and B2C eCommerce businesses. Responsibilities include developing the business strategy across multiple retailers, and product categories, building strategic relationships with key internal and external business partners, improving the end-to-end experience and results, and helping to shape the evolution of the eCommerce furniture business.

The ideal candidate should be a self-starter with a passion for retail, a high level of flexibility and commitment, proven analytical capabilities and project management skills, and the ability to hire and develop a high-performing team.

The role is inherently cross functional, requiring individuals who are interested in leading collaboration and negotiation across the organization. This role will involve frequent, executive-level contact and will require the final candidate to have strong presentation and strategic negotiating skills.

Position Summary:

This person will successfully manage a team that is responsible for the daily sales and marketing activities of Amazon, Walmart, Target+, Home Depot, BestBuy, Lowes, HSN, QVC, Mercado Libre, New Egg, Wayfair, Ebay, Grouponand our B2C eCommerce accounts driving True Innovations products higher on the digital shelf. This person will oversee all aspects of the strategy of each of their retail businesses including merchandising, marketing, promotions, and performance marketing. The Director of eCommerce will partner with the Inventory Planning team to support inventory management, planning and supply chain initiatives.

Responsibilities:

• Leadership and Management

This person manages all initiatives to position True Innovations furniture brands to maximum sales, margin growth improvement, and efficient inventory planning with each of their retail eCommerce customers.

This person will lead a team responsible for all the daily activities for their accounts to position True Innovations as high as possible on the digital shelf. This includes sales and marketing. item creation, retailer-specific content, event marketing, promotions, deals and performance marketing, if available.

This person will come up with strategies to grow sales and gross margin %, while minimizing the freight gap% and lowering the OOS%.

• Relationship Management

Develop and nurture cross-organizational relationships with Amazon and our eCommerce partners. Align the True Innovation’s goals and objectives with that of our eCommerce partners, to maintain a positive partnership.

Negotiate terms annually that demonstrate our continued commitment to profitable growth for both parties.

Identify compliance requirements and internal processes needed to optimally work with each eCommerce partner.

• Merchandising

Manage all merchandising daily activities including item set up, item maintenance, price variances, and product catalog.

Develop promotional strategies and create initiatives to accomplish each product category goals.

• Marketing

Negotiate Marketing terms with each retailer. Determine best use of these funds to drive sales and improve performance on new items and top sellers.

Track effectiveness of marketing campaigns, promotions, and deals.

Creation an annual marketing calendar that creates a comprehensive marketing strategy for each of our brands.

• Inventory Management

Partner with the Planning & Inventory Management team to ensure optimized inventory levels on all best sellers, new items, and promoted items. Review in-stock position of best sellers and react to changes in product performance. Identify inventory gaps and potential problems before they lead to lost sales.

• Supply Chain Management

Coordinate supply chain efficiencies to align Amazon, Walmart and our other eCommerce customers goals with True Innovations.

Identify more efficiencies by analyzing optimal distribution methods of each product- Drop Ship, Bulk, DDC, mDDP, Direct Import, FOB point, Blended Costs, etc.

• Forecasting

Develop and communicate comprehensive monthly, seasonal (i.e., Back to College), quarterly and annual budgets to the Planning and Inventory Management Team so that they can reflect opportunities in the inventory demand forecast. Make monthly adjustments to item forecasts monthly to react to the actual performance of each business, incorporate all known marketing initiatives, seasonality, and competitive landscape that can impact the POS sales of each customer.

• Planning

Responsible for formulating and negotiating annual budget plans for Amazon, Walmart, Target and your eCommerce retailers. These plans will be constructed at the retailer and product category levels.

Track weekly performance and provide feedback to the organization to make any necessary adjustments, actions, or decisions to deliver the annual budget plan.

Partner with the Planning & Inventory Management team to plan unit open-to-buys (OTB) for the Top 100 best sellers by retailer.

Skills Required:

• Thrive in a dynamic, rapidly changing environment with shifting priorities.
• People Management: Establish clear direction and provides a empowering and challenging environment that brings out the best in people
• Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners
• Organizational Savvy: Able to build constructive and effective relationships and use them to maneuver through complex situations
• Influencing & Negotiation: Can present ideas and directions that lead others to action
• Strategic Agility: Can create and articulate credible visions and competitive strategies
• Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results; proficiency in retail math
• Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
• Planning & Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals
• Process Management: Can identify and articulate the processes and resources necessary to get things down efficiently and effectively
• Systems and Tools Acumen: Proficiency in Microsoft Excel, and have aptitude to learn technical applications quickly
• Risk Management: Anticipate risks and identifies contingency plans and processes to prevent disruptions when risks occur
• Demonstrates strong listening, written and oral communication skills, and presentation skills.

Qualifications:

• Bachelor's degree or equivalent experience
• 10+ years of work experience, preferably in Sales, Merchandising, Buying, Account Management, or eCommerce. Amazon 1p experience.
• 5+ years of management experience.
• Bilingual English and Chinese required.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Yearly bonus

Ability to commute/relocate:

• Chino, CA 91710: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What's your minimum salary requirement?

Education:

• Bachelor's (Preferred)

Experience:

• Shopify management: 3 years (Preferred)
• Social media management: 3 years (Preferred)
• Branding: 3 years (Preferred)
• B2C vendor account: 5 years (Preferred)
• Inventory management: 3 years (Preferred)
• Enhanced Brand Content: 5 years (Preferred)
• Consumer Electronics Product management: 5 years (Preferred)
• Walmart martketplace management: 1 year (Preferred)
• Amazon marketplace: 5 years (Preferred)
• Team management: 3 years (Required)

Language:

• Chinese (Required)

Work Location: In person